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If you can not view the NAP ID in the Sigfox Backend site, check out the below topics.
Check the CLD LED of NAP.
Check set the location from GPS.
You can view the Install Guide. (Install Guide.pdf)
Send the email to us with NAP ID info.
We regist the account in the RMS System and send the email of invite.
Then set the password for login.
Login the site of RMS (https://www.rs-aiot.com), and view the Dashboard of NAP.